AL-Hidayah Education Consultants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Fill out contact forms
• Apply for our services
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and contact details (email, phone number, address)
• Academic information (qualifications, transcripts, test scores)
• Passport and identification details
• Financial information for service payments
• Career goals and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Operating system and device information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process your applications and university admissions
• To communicate with you about our services
• To improve our website and services
• To send you newsletters and updates (with your consent)
• To comply with legal obligations
• To protect against fraudulent activities
• To provide customer support

3. Sharing Your Information

We may share your information with third parties in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• University partners and educational institutions
• Visa processing agencies
• Payment processors
• Email service providers
• Marketing and analytics partners

3.2 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.